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InboxBase — WhatsApp Business inbox with AI agents and no-code automation
Every customer conversation. One intelligent workspace.
WhatsApp Business inbox with AI agents, no-code automation and CRM sync — 12 channels unified. Built for teams who outgrew WATI.
No credit card · GDPR compliant · 99.9% uptime · Setup in 5 min
Unified Inbox
LiveWhatsApp2m
Order #4821 — out for delivery
Instagram DM8m
Do you have this in size M?
Email12m
Refund request — order #4811
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- Faster replies
- 97%
Faster replies
- Saved per week
- 31 hrs
Saved per week
- Avg response time
- 8 min
Avg response time
How it works
Up and running in three steps
From zero to AI-powered customer messaging — in under 10 minutes.
Invite your team
Add agents, set routing rules, assign conversations.
Let AI handle the rest
AI drafts replies, updates your CRM, and escalates when needed.
The Calm Stack
WhatsApp Inbox, AI Agents & Automation — The Complete Calm Stack
One omnichannel customer messaging platform. Six pillars. Zero tab-switching.
Unified Inbox
LiveWhatsApp2m
Order #4821 — out for delivery
Instagram DM8m
Do you have this in size M?
Email12m
Refund request — order #4811
Customer love
What Customers Say About InboxBase's Messaging Platform
8 min avg reply
"We replaced WATI in a weekend. The CSV import pulled in 14k contacts cleanly and our agents picked up the inbox without a single training session — the keyboard shortcuts alone saved us about a day a week per agent."
62% AI deflection
"The AI agent now handles 62% of inbound on WhatsApp end-to-end and only escalates the things that genuinely need a human. We deflected enough volume to avoid two new hires this quarter."
41% fewer no-shows
"Patients used to message us on WhatsApp, Instagram and email and things slipped. One inbox plus the HubSpot sync killed missed follow-ups — our no-show rate dropped 41% in six weeks."
Pricing
Simple Pricing for WhatsApp Business Teams
All plans include a 3-month free trial. No credit card required.
Starter
$59/mo
5,000 credits
- 3 seats
- WhatsApp channel
- AI reply suggestions
- 3 automation flows
Not included
- All 12 channels
- Autonomous AI agents
- CRM sync
Growth
$159/mo
25,000 credits
- 10 seats
- All 12 channels
- 1 autonomous AI agent
- CRM sync included
- Public API + SDK
Not included
- SSO (SAML)
- Voice (VoIP) included
- Multiple workspaces
Scale
$449/mo
100,000 credits
- 25 seats
- Unlimited AI agents
- SSO and 3 workspaces
- Voice (VoIP) included
- Priority support
Not included
- Dedicated CSM
- Custom SLA
Need custom volume or SLAs?
Enterprise plans with dedicated CSM, SAML SSO, and unlimited workspaces.
Compare
InboxBase vs Respond.io, WATI & SleekFlow — Why Teams Switch
The leading respond.io alternative and WATI alternative — see how InboxBase compares to Respond.io, WATI, SleekFlow and Trengo on channels, AI and pricing.
| Feature | InboxBase | Respond.io | WATI | SleekFlow | Trengo |
|---|---|---|---|---|---|
| Pricing model | Flat + credits | Per MAC + add-ons | Per-contact tiers | Per-contact tiers | Per-seat |
| Free trial length | 3 months | 14 days | 7 days | 14 days | 14 days |
| Native AI agents | partial | partial | |||
| Channels supported | 12 | 10 | 1 | 8 | 10 |
| CRM integrations | 5 native | 6+ | 3 | 4 | 5 |
| GDPR compliance | |||||
| Onboarding support | Free, white-glove | Paid | Self-serve | Paid | Paid |
| Public API access | partial |
FAQ
Frequently Asked Questions About InboxBase
Answers about InboxBase as a respond.io alternative, WATI alternative and WhatsApp CRM for UK teams.
Live demo
Book a Live Demo of InboxBase's AI Messaging Platform
A 25-minute personalised tour of the WhatsApp Business inbox, AI agents and CRM sync. No slides, no pressure.
- A live walkthrough of the unified inbox + AI agents
- Personalised setup plan for your channels and CRM
- ROI estimate based on your current ticket volume
Start Your Free WhatsApp Inbox Trial — No Card Required
3 months free. No card. Cancel any time.