Compare what growing teams should look for in a WATI alternative: more channels, native AI, automations, CRM sync, and simple pricing.
WATI can be a good fit for teams that only need WhatsApp. The limitation appears when customers also use Instagram, email, SMS, Messenger, or web chat.
A modern support stack should give agents one customer timeline across every channel. This reduces tab switching and makes reporting more reliable.
InboxBase combines 12 channels, native AI agents, a visual automation builder, CRM sync, and flat credit-based pricing in one platform.